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Shopping Tips

1.  Have you had your TAC code ready?
 If you plan to pay your purchases with online banking, a TAC code is usually needed. It will be wise to have it ready before you proceed to check out.
2. Turn off your pop-up blocker to make your payment process smoother.
 Pop-up windows are involved in our check out process. If you have your pop-up blocker turned on, you will not be able to proceed with the check out process as you will not be able to see the pop-up menu. Click here to follow our instructions on how you can turn off your pop-up blocker.

Crafio's Blog

You will find many craft ideas in our blog. Our blog is currently unavailable pending some changes and migration. Once the changes and migration is complete, we will be back with more articles about crafting.
Home Customer Care
Customer Care

In this section, you will be able to find many useful information on how this ecommerce website serves you. You will find details that answer the many questions that you may have.

  • ORDERS 
    This sub-section provides details on how you can place your order with us.
  • FAQ 
    This sub-section answers some of the frequently asked questions by our customers.
  • SHIPPING 
    This sub-section provides information regarding the delivery of the items you order to you. Here you can find information regarding the normal duration in transit to different locations within the country.
  • PAYMENT
    This sub-section provides information regarding the payment methods available. We accept bank transfer from most local banks as well as major credit cards. The transactions are all handled securely by iPay88, who is our payment processing agent.
  • REFUND AND EXCHANGE
    This sub-section details our refund and exchange policy. We hope you will like our items but in the very unlikely event that you need to return the item purchased for a refund or replacement, there is a set of procedures which you can follow.
  • PRIVACY AND SECURITY POLICY
    This sub-section details our commitment to keep all our customer information secure and our promise that customer information will not be shared with third party under normal company operations. More details with regards our privacy and security policy can be found here in.
 

Payment Method by :
ipay88

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